FAQ

Privacy  Policy

Sallay takes your privacy and the security of all financial information seriously.  The following information will better explain how your information is protected.  Under law, your rights to privacy are also protected. The security of your personal information is important to us.  

Privacy Laws place strict requirements on us to treat certain information collected confidential.  This method allows your information to be collected securely. Our privacy policy explains how your information is gathered and stored. Personal information is collected in order to provide services for our customers.  

These services apply and include:

Processing online purchases & payments 

Processesing credit cards

Arranging product holds  

Processesing refunds 

General information is collected: 

Your name and contact details include:

Physical address

Email address

Phone number

Gender


Shipping + Returns 

Domestic Shipments

All orders are shipped within 3-5 business days of purchase.  Please reach out to info.IamSallay@gmail.com for any additional questions. 

International Shipments

Please allow up to 18 days for international shipments to be delivered via Fed Ex For priority shipping, contact info.iamSallay@gmail.com.

All returns and exchanges must be received within 10 days of delivery date. Items must be in new condition, with invoice and original label attached. Once items are shipped back, a full refund will be given to non-faulty items.

A reimbursement will be credited to the credit card used for original purchase. Any Additional questions or concerns can be sent to info.iamsallay@gmail.com.